MyBody Health Privacy Policy
Updated May 21, 2026
At MyBody Health, protecting your privacy is a priority.
MyBody Health, LLC (“MyBody Health,” “myBody!”, “myBody Nutrition”, “MyBody HealthRX”,”we,” “our,” or “us”) owns and operates the website (s) located at formybodyhealth.com , mybody-health.com, mybodynutrition.com as well as other related websites, platforms, and any mobile applications we may provide (collectively, the “Platform”).
Your access to and use of the Platform—including all content (“Content”), products, and services made available through the Platform or otherwise provided by MyBody Health, as well as any affiliated websites, software, or applications owned or operated by MyBody Health (collectively, the “Services”)—are governed by this Privacy Policy (“Privacy Policy”), unless otherwise specified. Capitalized terms not defined in this Privacy Policy have the meanings set forth in our Terms of Service (“Terms of Service”).
This Privacy Policy explains:
● The Personal Information we collect when you interact with our Services
● How we use and process that Personal Information
● When and why we may share Personal Information with third parties
● Your choices regarding the collection and use of your Personal Information
By accessing the Services or submitting your Personal Information to us—whether via email, text message, or other electronic communications—you consent to receive communications from us in accordance with this Privacy Policy. Please review this Privacy Policy carefully. If you do not agree with its terms, you should not use our Services. By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
If you have not already done so, please also review our Terms of Service, which include important provisions that limit our liability. If you use the Services on behalf of another individual, you represent and warrant that you are authorized to act on that individual’s behalf and that they have reviewed and agreed to this Privacy Policy.
MyBody is not a medical group or health care provider. Instead, MyBody is a health technology platform that enables users to access lab testing, receive related results, and participate in telemedicine consultations offered by independent medical practitioners (the “Medical Group”),
which is a separate organization made up of U.S.-licensed health care providers (each, a “Provider”).
The Medical Group—or your own health care provider, if you choose not to use a Medical Group Provider—is solely responsible for delivering medical services and for providing you with a Notice of Privacy Practices that explains how our health information is collected and used. MyBody is not responsible for those practices.
Changes to This Privacy Policy and Notifications
We reserve the right to modify this Privacy Policy at any time. We will notify you and/or require your acceptance of any updated Privacy Policy only if the revised version includes material changes from MyBody Health’s then-current Privacy Policy. It is your responsibility to review this Privacy Policy each time you visit, access, or use the Services.
MyBody Health may provide you with notices, including those regarding changes to this Privacy Policy or related agreements, through any reasonable means now known or later developed, including email, regular mail, SMS, MMS, text message, or by posting notices on the Website or Platform. Please note that you may not receive notices if you access the Website or Platform in an unauthorized manner. You agree that you are deemed to have received any notices that would have been delivered had you accessed the Services in an authorized manner.
We will not make retroactive changes that reduce your privacy rights unless required by law. Your continued use of the Services after any updates to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this Privacy Policy periodically for updates. The updated Privacy Policy supersedes all prior versions.
Information We Collect About You
The Personal Information we collect depends on how you interact with us, the portions of the Services you use, and the choices you make. We collect information that you provide directly to us, as well as information gathered when you use our Services or interact with our advertising and applications on third-party websites and services.
This may include:
● Personal Information, such as your name, mailing address, telephone number, email address, health data, demographic information (e.g., age, gender, ethnicity), payment information, communications (including text messages and emails), and information from third-party websites, networks, platforms, servers, and applications (e.g., Facebook, Twitter, Instagram).
● Non-Personal Information, such as IP address, device information, and usage data, including information collected automatically through cookies, your browser or device, or other technologies, as well as information obtained from third parties. This also includes information we create or generate.
● Inferences, including insights derived from the data we collect, sometimes using automated means, to understand your preferences or other characteristics. For example, we may infer your general geographic location (such as city, state, or country) based on your IP address. We may also collect information about your general physical location, either provided by you or collected through your use of our Website, Platform, or other communication channels.
● Healthcare Information, including Personal Information related to your health history, biometrics, lab results, scans, and prior diagnoses, which we use to determine your eligibility for Services. In this Privacy Policy, we refer to all of the above collectively as “Personal Information.” When you are asked to provide Personal Information, you may decline.
You can also use your browser or operating system settings to limit certain types of automatic data collection. However, if you choose not to provide or allow information that is necessary for specific features or Services, those features or Services may be unavailable or may not function properly. How We Use Your Personal Information MyBody Health processes your Personal Information for legitimate business purposes, to provide and fulfill our Services, to comply with legal obligations, and/or based on your consent. We may use your Personal Information for the following purposes:
● To fulfill the purpose for which you provided the information. For example, if you submit payment details, we use that information to process transactions.
● When you use our AI-powered health features, your health data and communications may be processed by contracted third-party service providers operating under Business Associate Agreements, solely on behalf of MyBody Health and not for the purpose of training AI models.
● To communicate with you and manage your account.
● To understand your preferences and enhance your experience with our Services.
● To securely store, maintain, and track your information within our systems.
● To determine your eligibility for products and services offered through the Services, including verifying your location.
● To respond to lawful requests from public authorities and comply with applicable laws, regulations, legal processes, or governmental requests.
● To protect our rights, privacy, safety, or property, and/or those of you or others, including enforcing our agreements and pursuing available remedies.
● To operate, maintain, and improve our business and the functionality of our Services.
● To evaluate service quality, analyze usage trends, conduct research, and improve user
experience.
● To develop, test, and enhance our Services, including creating new features, products,
or services.
● To maintain the security and integrity of our Services.
● To notify you about changes to our terms, policies, or Services.
● To fulfill contractual obligations and enforce rights arising from agreements between you and MyBody Health, including billing and collections.
● To send you updates, promotional materials, event information, or other communications that may be of interest to you.
● To conduct testing, research, analytics, and product development. In certain jurisdictions, we may be required to obtain your consent before processing sensitive Personal Information, including Healthcare Information. We may de-identify or anonymize your information and use, create, or share such de-identified data for any lawful business purpose.
We may also use your Personal Information to send you marketing and promotional communications, including personalized advertising through cookies or similar technologies. You may opt out of receiving marketing communications at any time by using the unsubscribe link in the message or by contacting us directly.
Cookies and Other Data Collection Tools
A cookie is a small piece of data sent from a website and stored on your device by your webbrowser. Cookies may contain information such as a unique identifier, user preferences, browsing history, and activity conducted while using the Services. While cookies themselves are not inherently personally identifiable, they may be linked to Personal Information. A cookie typically includes the domain from which it originated, its duration (i.e., when it expires), and a randomly generated unique identifier.
Cookies are stored on your device when you consent to their use. They help us analyze web traffic and recognize when you visit specific pages. Cookies enable the Website to respond to you as an individual and allow us to tailor your experience by remembering your preferences. We use cookies and similar technologies—such as web beacons and server logs (collectively, “data collection tools”)—to enhance your experience with our Services.
For example, web beacons in emails or newsletters help us understand whether you open or interact with those communications. Mobile devices (such as those running iOS or Android) generate advertising identifiers that function similarly to cookies. Our mobile applications may include technologies that allow us and our third-party analytics providers to access and use these identifiers.
How We and Our Partners Use Cookies and Similar Technologies We and our analytics providers use cookies and similar technologies across our websites, applications, and online services to collect information about your interactions with the Services. This may include pages visited, links clicked, device information, and other usage data, including activity over time and across different websites or services.
We use this information to:
● Store your preferences and settings
● Enable authentication and account access
● Analyze and improve the performance of our Services
● Track user interactions and engagement
● Develop insights and inferences about user preferences
● Deliver and tailor content and interest-based advertising
● Detect and prevent fraud
● Support other legitimate business purposes
MyBody Health does not sell or share your Personal Information with third-party advertisers for their independent use.
Overall, cookies and similar technologies help us improve your experience by allowing us to understand which parts of our Services are most useful and relevant.
Your Choices
You can choose to accept or decline cookies. Most web browsers accept cookies by default, but you can modify your browser settings to decline them if you prefer. You can learn more about managing cookies at www.allaboutcookies.org. Many browsers also allow you to receive alerts when cookies are placed on your device.
Mobile devices typically provide settings to limit or disable advertising identifiers. However, if you block or reject cookies or similar technologies, some features of the Services may not function properly or may be unavailable.
Do Not Track Signals
At this time, MyBody Health does not respond to “Do Not Track” signals or similar mechanisms provided by web browsers. If we adopt such functionality in the future, we will update this Privacy Policy accordingly.
Artificial Intelligence Features
MyBody Health may use artificial intelligence (AI) technologies to power certain features of our Services, such as automated chat support, document summarization, or personalized, non-clinical recommendations. These features are intended to enhance your experience and are regularly evaluated for accuracy and fairness.
When you interact with AI-powered features, we may collect and process the information you provide in order to generate relevant responses and improve our Services. MyBody Health does not use AI systems to make decisions that have legal or similarly significant effects on you without appropriate human review.
Text Messaging
By opting to use the Services provided by MyBody Health, you consent to receive SMS (text) messages from MyBody Health, its affiliates, and service providers regarding your account, requested services, and your interactions with our Services. These messages may include appointment reminders, service updates, promotional communications, and other information related to your account.
You acknowledge and agree that:
● You are the authorized user of the mobile device used to enroll in SMS communications and are responsible for any associated charges
● SMS messages may be sent using automated technology
● Consent to receive SMS messages is not a condition of purchasing any goods or services
● Standard message and data rates may apply
● Message frequency may vary based on your interactions with MyBody Health
● MyBody Health is not responsible for delayed or undelivered messages
You may opt out of receiving SMS messages at any time by replying “STOP” to any message. After doing so, you will receive a confirmation message, and no further SMS messages will be sent unless you opt back in. For assistance or additional information, reply “HELP.”
If you experience issues with MyBody Health’s text messaging or email communications, or if you have concerns about sending sensitive information through these channels, please contact us directly. For questions related to your text or data plan, please contact your wireless service provider.
Advertising, Marketing Analytics, and Opt-Out Options MyBody Health may use third-party analytics and advertising tools to better understand user behavior and improve our Services. These providers may collect information about your interactions with our Services and other online activities.
To learn more about these providers and how to manage your preferences, please review their respective privacy policies and opt-out options on their websites:
● Meta
● Google Analytics
● TikTok
You may also opt out of certain forms of targeted advertising through third-party tools such as the Network Advertising Initiative (NAI) and the Digital Advertising Alliance (DAA).
Disclosure of Your Personal Information
MyBody Health does not sell or disclose your Personal Information except as described in this Privacy Policy.
We may share your Personal Information with the following categories of third parties:
● Affiliated Providers from whom you choose to receive products or services
● Corporate Affiliates, including our parent company, subsidiaries, and affiliated entities
● Service Providers and Business Partners, including third-party vendors, contractors, subcontractors, and business associates that support our operations (such as software providers and diagnostic testing partners)
● Legal and Regulatory Authorities, including law enforcement or government agencies, when necessary to protect the rights, safety, and security of our users or to comply with applicable laws, regulations, or legal processes
● Marketing and Advertising Partners, including analytics providers, in accordance with applicable law
● Corporate Transaction Parties, such as entities involved in a merger, acquisition, restructuring, reorganization, sale of assets, bankruptcy, or similar transaction We may also disclose aggregated or de-identified information that cannot reasonably be used to identify an individual. Such use and disclosure will be conducted in compliance with applicable laws.
Your Rights
You may access, review, and update certain account information through the Services. If you have questions about how to access other Personal Information we hold about you, or if you would like to request correction or deletion of your Personal Information, you may contact us at info@formybodyhealth.com. We will respond to requests as required by applicable law. Where appropriate, we will maintain a record of your request in accordance with our data
retention and deletion policies (“Retention Policies”).
Rights for Residents of Certain U.S. States
If you are a resident of California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Virginia, or Washington, you may be entitled to the following rights under applicable privacy laws:
Right to Know
You have the right to request that MyBody Health disclose the Personal Information we have collected about you, as well as details about how we collect, use, disclose, and share that information. Much of this information is already described in this Privacy Policy. You may submit a request by contacting us at info@formybodyhealth.com.
Right to Opt Out
You have the right to opt out of:
● Targeted advertising
● The sale or sharing of Personal Information
● Profiling in furtherance of decisions that produce legal or similarly significant effects
You may exercise this right through any available opt-out mechanism provided in our Services, including the “Do Not Sell or Share My Personal Information” link (where available).
You may also opt out of processing of your Healthcare Information by contacting us at info@formybodyhealth.com with the subject line “Healthcare Data Opt-Out.
Right to Consent and Withdraw Consent
Where required by law, MyBody Health will obtain your consent before processing certain categories of Personal Information. You may withdraw your consent at any time by contacting us at info@formybodyhealth.com with the subject line “Personal Information Opt-Out.”
Right to Access, Correct, Delete, and Data Portability You have the right to:
● Confirm whether we process your Personal Information
● Access your Personal Information
● Request correction of inaccurate Personal Information
● Request deletion of your Personal Information
● Obtain a copy of your Personal Information in a portable format, where technically feasible
To exercise these rights, contact us at info@formybodyhealth.com.
Right to Know Third-Party Disclosures
You may request information about the categories of third parties with whom we share your Personal Information by contacting us at info@formybodyhealth.com.
Right to Limit Use and Disclosure (California Residents Only)
California residents may request that MyBody Health limit the use and disclosure of Sensitive Personal Information to only what is necessary to provide the Services, comply with legal obligations, or as otherwise permitted by law.
To exercise this right, contact us at info@formybodyhealth.com with the subject line “California Right to Limit Use.”
Right to Non-Discrimination (California Residents Only)
MyBody Health will not discriminate against you for exercising your privacy rights. This means we will not:
● Deny you goods or services
● Charge different prices or rates for goods or services
● Provide a different level or quality of services
● Suggest that you will receive different treatment for exercising your rights
How to Submit Requests
You may submit any privacy-related request by emailing info@formybodyhealth.com. We may need to verify your identity before fulfilling your request, as permitted or required by law.
Responding to Your Requests
MyBody Health will respond to valid requests to exercise privacy rights within forty-five (45) days of receipt. Where reasonably necessary, and as permitted under applicable law, we may extend this period by an additional forty-five (45) days. If an extension is required, we will provide you with notice and the reason for the delay.
Verification of Requests
To protect the confidentiality and integrity of Personal Information, MyBody Health requires that privacy-related requests be submitted through the email address associated with your account. This verification process is intended to confirm identity and prevent unauthorized disclosure of protected data.
You may designate an authorized agent to exercise rights on your behalf by providing written authorization or a valid power of attorney. MyBody Health may require documentation verifying the agent’s authority and may request direct identity confirmation from you before processing any such request.
Retention and Protection of Personal Information
MyBody Health retains Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including providing Services, complying with legal and regulatory obligations, resolving disputes, enforcing agreements, and supporting legitimate business operations.
We may retain certain Personal Information following account closure to:
● Comply with applicable federal, state, and international laws and regulations
● Meet healthcare-related and administrative recordkeeping requirements
● Prevent, detect, and investigate fraud, abuse, or security incidents
● Support audit, compliance, and risk management activities
● Enforce contractual obligations and Terms of Service
● Establish, exercise, or defend legal claims
When Personal Information is no longer required, MyBody Health will dispose of it in a secure manner consistent with applicable law, regulatory requirements, and internal data retention policies.
Safeguards for Protected Health and Personal Information
MyBody Health implements administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of Personal Information, including Protected Health Information (“PHI”) where applicable. These safeguards are designed to comply with applicable legal standards, including HIPAA-related security requirements where applicable.
Such safeguards may include, as appropriate:
● Access controls and role-based permissions
● Encryption of data in transit and at rest
● Secure authentication mechanisms
● Audit logging and monitoring systems
● Workforce training on privacy and security obligations
● Vendor and third-party due diligence and contractual safeguards
Limitations of Security
While MyBody Health maintains reasonable and appropriate safeguards consistent with applicable legal and regulatory requirements, no method of transmission or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security of Personal Information.
Any transmission of information is at your own risk. MyBody Health is not responsible for unauthorized access resulting from factors outside our reasonable control, including circumvention of security measures or user credential compromise.
You are responsible for maintaining the confidentiality of your account credentials and any authentication methods used to access the Services. We may temporarily suspend access to accounts if we suspect unauthorized access or a potential security incident.
If you believe your account or Personal Information has been compromised, you must notify us immediately at info@formybodyhealth.com.
MyBody Health will never request sensitive information such as passwords, Social Security Numbers, or full financial account credentials via unsolicited email.
Security Incident Response
In the event of a suspected or confirmed security incident involving Personal Information,
MyBody Health will take appropriate and timely action, which may include:
1. Investigating and containing the incident
2. Identifying root cause and implementing corrective measures
3. Mitigating potential harm to affected individuals
4. Complying with applicable legal, regulatory, and contractual notification requirements
5. Coordinating with relevant regulatory authorities and partners, where required
6. Documenting the incident and response actions for compliance and audit purposes
7. Conducting post-incident review and implementing preventive improvements Where required by law, MyBody Health will notify affected individuals and/or regulatory authorities in accordance with applicable breach notification requirements.
Data Retention
MyBody Health may retain your Personal Information for as long as reasonably necessary for legitimate business purposes, including providing and maintaining the Services, complying with legal and regulatory obligations, resolving disputes, enforcing agreements, and supporting operational requirements.
We reserve the right to retain, use, or securely dispose of Personal Information in accordance with applicable law, internal data retention policies, and any contractual obligations you may have with us.
Affiliated Providers may also retain your Personal Information for periods they determine necessary for their own operational, legal, and compliance purposes. These providers may manage, retain, or delete information in accordance with their own privacy and retention policies, except where otherwise required by law or governed by applicable agreements with you.
Links to Other Sites
Our Services may contain links to third-party websites, services, applications, or other resources
that are not operated or controlled by MyBody Health (“Third-Party Services”). Any information
you provide to Third-Party Services is not governed by this Privacy Policy.
We encourage you to review the privacy policies of any Third-Party Services you interact with,
as they govern how your Personal Information is collected, used, retained, and disclosed. MyBody Health is not responsible for the privacy, security, or data practices of Third-Party Services, including websites or platforms linked through our Services. The inclusion of any link does not imply endorsement.
We are also not responsible for the data practices of external platforms such as Facebook, X
(formerly Twitter), Instagram, YouTube, Pinterest, LinkedIn, Apple, Google, Microsoft, or any
app developers, service providers, operating systems, wireless carriers, or device manufacturers. This includes any Personal Information you choose to disclose through or on those platforms. Personal Information collected by Affiliated Providers is subject to their own Notice of Privacy Practices or applicable privacy disclosures, which may be provided to you at the time of service.
Children Under the Age of 18
The Services provided by MyBody Health are not intended for individuals under the age of 18 (“Minors”), and Minors are not authorized to use the Website or Platform or submit any Personal Information through the Services.
We do not knowingly collect Personal Information from Minors. If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.
If you believe that a Minor has provided Personal Information to MyBody Health, please contact
us immediately at info@formybodyhealth.com.
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Opt-Out and Unsubscribe
MyBody Health may send communications to you using your Personal Information, including
emails related to services, updates, newsletters, and promotional content. You may opt out of receiving marketing communications at any time by contacting us with your preferences. However, even if you opt out of marketing messages, we may still send you communications that are necessary to provide the Services you have requested, manage your account, or fulfill legal or regulatory obligations.
To opt out of offers, promotions, or other marketing communications, you may contact us at: info@formybodyhealth.com Jurisdiction and Cross-Border Data Transfers MyBody Health is based in the United States. We may store, process, and transfer your Personal Information in the United States and in other countries where we or our service
providers maintain operations.
By using the Services, you acknowledge that your Personal Information may be transferred to jurisdictions outside your country of residence, including the United States, which may have data protection laws that differ from those in your jurisdiction. Regardless of where your information is processed, MyBody Health implements appropriate
safeguards designed to protect your Personal Information in accordance with applicable law.
Contact Us
If you have questions or wish to exercise your privacy rights, contact us:
MyBody Health Email: info@formybodyhealth.com